Telling you that our CEO Ariel Finkelstein has done it again and that there is a great new article of his about leveraging customer feedback sounds like blunt self-promotion, doesn’t it? We admit: it certainly does.

Still, if you are new to the hands-on usage of customer feedback and want to get a quick overview, this is just the article for you!

Ariel’s article holds some excellent takeaways for the following areas:

• Online Feedback – Making it Easy to Enhance the Customer Experience and Increase ROI
• Reliable and Real-Time Insight Leads to Informed and Profitable Action
• Gaining Competitive Knowledge that Drives Increased Conversions and Revenue
• Feedback-Driven Inbound Marketing and Lead Generation
• Cost-Effective and Personalized Customer Support

You can read Ariel’s article in the April issue of “Internet Marketing Magazine”, the Australian magazine designed specifically for Internet Marketers. The publication aims “to deliver you up to date relevant timely information on all facets of marketing on the internet from niche markets through to traffic, conversion optimization, marketing funnels, online stores, social media, eBay and just about anything else you can think of.”

Here’s the link to your free online copy of the magazine; Ariel’s article can be found on page 32 onwards.

Enjoy the read!