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[26 Jan 2010 | One Comment | ]
Kampyle and Nedstat Partner to Combine Customer Feedback with Web Analytics

Kampyle is starting off the New Year with a partnership that will mean even greater customer insight for our users. Today, Kampyle announced it is the first partner for Nedstat’s User Experience platform, a Web analytics solution that uses behavioral insights to optimize customer interactions.
This is a partnership that offers Kampyle and Nedstat users access to the five W’s – who, what, when, where, and the elusive WHY – all in one integrated view.
Joint customers can take advantage of the bilateral integration to analyze and act on the same data …

Featured, Feedback Analytics, Headline, Tips and Advice »

[15 Sep 2009 | 2 Comments | ]
Does Your Site Have Processes? <span style='font-size:80%'>Hint – yes, and you can get Process Level feedback</span>

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”

W. Edwards Deming

What is a process? A process is a part of the website that was created with a specific target in mind. It usually includes many pages working together for a common goal.
Every site has processes: registration, searching items, purchasing, shipping and more.
Every site has goals: selling …

Featured, Feedback Analytics, Headline, Kampyle Features, Partnerships, Tips and Advice »

[30 Jun 2009 | One Comment | ]
Kampyle Google Analytics Integration: Turbo-Charge Your Web Analytics with User Feedback!

This week, Kampyle has launched a new feature that is sure to make waves: Google Analytics Integration. This new feature uses Google’s recently published API to integrate web-analytics data with valuable feedback analytics data, providing never-before seen insights on user behavior.
The benefits of web-analytics have been demonstrated far and wide, and the many millions of sites using Google Analytics speak for themselves. But the more evident the importance of Web-Analytics was, the more apparent it became that while knowing what your users did on your website is very important, knowing …

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