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Feedback Analytics, Feedback Form, Headline, Tips and Advice »

[5 Nov 2009 | No Comment | ]
Why Your Website Needs More Than One Feedback Form

A few weeks ago, we published a post about the different processes that exist in every website.
The post’s premise was that every website consists, at its core, of different processes. These processes are groups of pages that were designed to achieve a common goal (e.g. information, conversion, search results, advertising, payment and many more). It is for that reason, that “Process Level Feedback” is the best approach to understand how your website is performing and what you can do to get better results from it.
As promised, we wanted to follow …

Feedback Analytics, Feedback Form, Headline, Partnerships »

[6 Oct 2009 | No Comment | ]
Kampyle Raises its Presence in Japan

We are proud to announce today that we are strengthening our presence in the Japanese market with the launch of the Kampyle website in Japanese (www.kampyle.jp). The launch of the new Japanese Kampyle website is the fruit of our new partnership with Yokohama-based company Infinet Inc., who will be offering local sales and support services in Japanese.
Kampyle has been available for Japanese websites (as well as websites from other countries) for a long time, offering a translated feedback form in Japanese as well as the ability to translate and create …

Feedback Analytics, Feedback Form, Headline, Kampyle Features, Tips and Advice »

[31 Aug 2009 | One Comment | ]
Automatically Recognize Logged-in Users’ Feedback with User Integration

Does your website have a member’s area? Do you want to know what feedback was provided by your registered users? Would you like to seamlessly get their contact details when they provide feedback? This can easily be achieved with “User Integration”.
Kampyle’s User Integration feature integrates with your system to automatically recognize your logged-in users, and allow you to receive contact details for every feedback submitted, without asking for it again. You already have the contact information of your logged in users. Why ask them for it again when they provide …

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