An informed e-tailer leverages his greatest asset – customer feedback – to turn casual visitors into loyal, returning purchasers. EyeBuyDirect.com, the leading online eyeglasses shop, is using Kampyle to do just that.
After moving from a basic quantitative analytics solution to Kampyle’s Feedback Analytics, EyeBuyDirect.com saw an immediate benefit. With a clear understanding of why its customers make certain choices online, EyeBuyDirect.com now has a conversion rate of at least 30 percent and a reliable method for optimizing inventory based on clearly communicated customer wishes.
EyeBuyDirect.com uses Kampyle to answer business questions …

Kampyle is starting off the New Year with a partnership that will mean even greater customer insight for our users. Today, Kampyle announced it is the first partner for Nedstat’s User Experience platform, a Web analytics solution that uses behavioral insights to optimize customer interactions.
This is a partnership that offers Kampyle and Nedstat users access to the five W’s – who, what, when, where, and the elusive WHY – all in one integrated view.
Joint customers can take advantage of the bilateral integration to analyze and act on the same data …

We are proud to announce today that we are strengthening our presence in the Japanese market with the launch of the Kampyle website in Japanese (www.kampyle.jp). The launch of the new Japanese Kampyle website is the fruit of our new partnership with Yokohama-based company Infinet Inc., who will be offering local sales and support services in Japanese.
Kampyle has been available for Japanese websites (as well as websites from other countries) for a long time, offering a translated feedback form in Japanese as well as the ability to translate and create …