Kampyle will be holding a free webinar this Thursday, July 29th at 1:00 PM ET, in which 3 businesses will discuss how they have leveraged customer feedback collected with Kampyle to: increase online sales by 30%, open a new communications channel with visitors, identify & address obstacles to conversion. Speakers: Roy Hessel, CEO, Eyebuydirect.com, Matthew Niederberger, Web Analyst, TUI Netherlands, Paul Downs, CIO, citybeach.com.au. A Q&A session will follow the presentations. We are happy to invite all of you to join us on Thursday, July 29th at 1:00 PM ET.

There are government agencies of all sizes and across the globe that fairly earn reputations for being unapproachable. Local regulations, lack of resources and red tape often come between the people who run a city, state or province and those who live in it.
The six councils surrounding Dorset, England did not want to fall into that category. They joined forces to create a municipal website that would facilitate services to residents, businesses and visitors and foster a closer relationship with constituents. The site, DorsetForYou.com, initially relied upon a survey to …

IRCE 2010 is coming up this week in Chicago, as we have updated on the blog last Monday.  Kampyle is going to be there, meeting retailers face to face, showing them why Kampyle is best solution for any e-commerce website’s feedback needs.
As always, we’re not just going to ask them to take our word for it. Kampyle has accumulated vast experience working with online retailers around the world. Many success stories later, we are excited to share this experience with the online retailers that we will meet in Chicago. Many …

I just came back from the Netherlands, after attending the Webanalytics Congres (WAC) event which took place this week an Amsterdam.
I was invited to represent Kampyle in the Vendor Panel, alongside distinguished panel members from Omniture, Webtrends, Unica, Nedstat, Sitespect and others. The panel discussed various questions based on the results of a recent survey conducted in the Netherlands on online analytics by Aboutanalytics.com (I’ve added the presentation from the panel discussion at the end of this post).
The event was a great success, and I feel that it gave everyone …