GetApp.com is a vertical search engine for enterprise application buyers and providers. Visitors to the site are there to research and compare applications or promote their products in a cost-efficient channel.  Peer reviews are a core offering of GetApp.com, providing a valuable resource for both potential application buyers and the companies looking to bring their applications to users.  In short, user-generated content is at the core of GetApp.com’s business.
Connecting with the users who create that content was a key goal from the beginning, said GetApp.com co-founders Manuel Jaffrin and Christophe …

2tor provides logistical components to colleges and universities that wish to offer online education.  The company needed a tool to give students and professors an easy way to provide feedback regarding the functionality of its learning management system (LMS), as well as on the value of particular coursework and instructors.
In searching for such a tool, 2tor discovered Kampyle, feedback analytics and the ability to seamlessly integrate users’ authentic voices into its existing Salesforce.com data.

Students at the University of Southern California’s school of education are using Kampyle to give 2tor …

By the time most of us celebrate our third birthdays, we’ve learned to walk, talk, sing and play well with others.  We’ve acquired a little circle of friends and perhaps too many toys.  We’ve taken babysteps toward adulthood, still years in the future.
When Kampyle turned three-years-old earlier this week, our milestones were much grander.  In our first few years alone, we’ve achieved more than some companies do in a lifetime.  More than 600 million users have seen the Kampyle feedback button on Web sites and products around the world since …

Kampyle has recently made some new and important additions to the feedback form and to the data displayed in each individual feedback item. Probably the most important addition is the new possibility of asking users to submit more contact details (phone, name and address) in addition to the existing email submission field.
These improvements are a great opportunity to discuss Kampyle’s individual feedback items, in which all the data on a single feedback is displayed. Every feedback item is, after all, the heart of our system, and understanding its structure can …