We have always urged Kampyle users to customize every aspect of their feedback form to match their site and their customers’ needs and interests. It was clear to us from the beginning that the customization of the feedback form is a way to makes it an integral part of the website, and is therefore a very important part of getting the best, most helpful feedback from your customers.

It’s quite simple, really: the more relevant the feedback form, the more relevant the feedback.

Kampyle will be holding a free webinar this Thursday, July 29th at 1:00 PM ET, in which 3 businesses will discuss how they have leveraged customer feedback collected with Kampyle to: increase online sales by 30%, open a new communications channel with visitors, identify & address obstacles to conversion. Speakers: Roy Hessel, CEO, Eyebuydirect.com, Matthew Niederberger, Web Analyst, TUI Netherlands, Paul Downs, CIO, citybeach.com.au. A Q&A session will follow the presentations. We are happy to invite all of you to join us on Thursday, July 29th at 1:00 PM ET.

This week, we’ve added 2 new features that will make managing your site’s feedback easier, quicker and more efficient.
Our customers regularly ask us for new features and we make it a point to be attentive to your feedback. Here are 2 new features that we are happy to bring to you: Feedback Comments. Thanks to this new addition, you can now, add your notes to feedback items, notify co-workers of action taken on a feedback, add keywords to feedback items for searching, grouping and analysis

GetApp.com is a vertical search engine for enterprise application buyers and providers. Visitors to the site are there to research and compare applications or promote their products in a cost-efficient channel.  Peer reviews are a core offering of GetApp.com, providing a valuable resource for both potential application buyers and the companies looking to bring their applications to users.  In short, user-generated content is at the core of GetApp.com’s business.
Connecting with the users who create that content was a key goal from the beginning, said GetApp.com co-founders Manuel Jaffrin and Christophe …