Kampyle has recently made some new and important additions to the feedback form and to the data displayed in each individual feedback item. Probably the most important addition is the new possibility of asking users to submit more contact details (phone, name and address) in addition to the existing email submission field.
These improvements are a great opportunity to discuss Kampyle’s individual feedback items, in which all the data on a single feedback is displayed. Every feedback item is, after all, the heart of our system, and understanding its structure can …

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”

W. Edwards Deming

What is a process? A process is a part of the website that was created with a specific target in mind. It usually includes many pages working together for a common goal.
Every site has processes: registration, searching items, purchasing, shipping and more.
Every site has goals: selling …