Our manufacturing customers are doing some incredible work with their customers using Kampyle’s feedback analytics. Kennametal, one of Kampyle’s longstanding customers, is using direct customer feedback to shape its supply chain process and e-commerce capabilities on a daily basis.
Kennametal is a large company – 12,000 employees in 60 countries and annual sales of $2 billion. It would be easy for this manufacturer of metal cutting and steel tooling solutions to lose touch with its users.

There are government agencies of all sizes and across the globe that fairly earn reputations for being unapproachable. Local regulations, lack of resources and red tape often come between the people who run a city, state or province and those who live in it. The six councils surrounding Dorset, England did not want to fall [...]

City Beach Australia – a retailer catering to young people who love skating, surfing and urban fashion – is known for the inviting atmosphere of its 60 locations across Australia. The company’s physical stores are fun places to hang out, with skate parks, DJs and other diversions to augment its apparel and accessory offerings. City [...]

Twiddy & Company, an online vacation rental provider for the Outer Banks of North Carolina, has been in business for more than 30 years. It would have been easy for Twiddy to lean on its long history rather than looking for new ways to engage directly with customers, but the forward-thinking company wondered whether it [...]