Great Feedback Begins with Great Feedback Forms Great feedback — and great volumes of feedback-generate leads — happen when visitors are presented with categories and sub-categories that resonate with their current experience.  After all, issues that may arise from the booking process on a travel site will be significantly different from those encountered during the [...]

Kampyle Introduces Tagging Feature for More Actionable Feedback Collection

Here at Kampyle we are no different than all other Kampyle users by taking the input of our own customers and turning it into action. Because of feedback received we have developed a tagging feature, which is now available to all Kampyle users. Now feedback can be organized by tagging each item, similar to the manner in which you might sort e-mails into folders. Feedback received, will be organized by designated tags such as “leads” and “tech support”, “leads” tags going to the sales team and “tech issue” tags going to IT support. In addition to the tags themselves, tagging reports illustrating which tags appear most frequently are now able to viewed in the Kampyle administration. Lastly, just like the Kampyle feedback forms, tags are customizable and are easily created and edited as needed.

Visitors who leave their contact details are leads just waiting to convert… why not make it easy for them stay in touch with your company by inviting them to receive your newsletter?
New Checkbox on Contact Fields Let Visitors Add Their Name To Your Newsletter List.

Kampyle will be holding a free webinar this Thursday, July 29th at 1:00 PM ET, in which 3 businesses will discuss how they have leveraged customer feedback collected with Kampyle to: increase online sales by 30%, open a new communications channel with visitors, identify & address obstacles to conversion. Speakers: Roy Hessel, CEO, Eyebuydirect.com, Matthew Niederberger, Web Analyst, TUI Netherlands, Paul Downs, CIO, citybeach.com.au. A Q&A session will follow the presentations. We are happy to invite all of you to join us on Thursday, July 29th at 1:00 PM ET.