One of the chief concerns for e-commerce sites and online vendors is shopping cart abandonment. Customers visit their site, browse products and even load their virtual shopping carts – only to click away at the last minute without consummating the online purchase. Of course, everyone wants to know what happened. Was it pricing, shipping issues, [...]

Twiddy & Company, an online vacation rental provider for the Outer Banks of North Carolina, has been in business for more than 30 years. It would have been easy for Twiddy to lean on its long history rather than looking for new ways to engage directly with customers, but the forward-thinking company wondered whether it [...]

This week, Kampyle has launched some of the most amazing features ever introduced in the world of Feedback Analytics. “Advanced Feedback Reporting” is the general name describing over 12 new Analytics pages that allows website owners to get more, better and faster insight into their customers’ needs. Kampyle’s latest additions to the already impressive array [...]